FAQs

What is physical therapy?

Physical therapy takes a hands-on, clinical approach to treating pain and restoring function. As specialists in musculoskeletal and neurological conditions, physical therapists work in collaboration with physicians to deliver comprehensive care. They assess your movement patterns, pinpoint the root cause of your pain, and develop a personalized treatment plan to address it.

Because each patient’s condition is unique, your physical therapist will use a combination of gentle manual techniques, therapeutic exercises, and specialized equipment to reduce pain and improve mobility. The ultimate goal is to help you regain pain-free function and prevent future injuries or recurring issues.

How do I know if physical therapy will help me?

In collaboration with you and your physician, we’ll explore your treatment options and help determine whether physical therapy is the right fit for your needs. Contact us today to talk about your current condition—and if you’re interested, we can even schedule a free consultation.

Can I go to any physical therapy I choose?

As a patient, you have the right to choose where you receive physical therapy. At Hayden Physical Therapy, we’re committed to delivering exceptional care and helping you achieve meaningful results. Our experienced and friendly team creates a supportive, encouraging environment where your recovery is our top priority. We’re confident in our ability to help you reach your goals and enjoy a healthier, pain-free life.

How do I schedule an appointment?

We make scheduling simple and offer a convenient location with flexible appointment times to fit your busy lifestyle. With both morning and evening appointments available, we’re here when you need us. Give us a call today or fill out the appointment request form on this page to get started.

What should I bring to my first appointment?

When you call to schedule your appointment, please have your prescription and insurance card ready. This helps us verify your benefits and provide an accurate estimate of your coverage.

What to bring to your first visit:

• A physical therapy prescription (if required) from your physician, nurse practitioner (ARNP), or physician assistant (PA)
• Your insurance card (we’ll make a copy for our records)
• Completed patient forms (you can print them out ahead of time)
• If your visit is related to an auto accident or workers’ compensation claim, bring contact information for your case manager or insurance adjuster, along with your claim number

Please arrive 15 minutes early to complete any remaining paperwork. Wear comfortable clothing that allows easy access to the area being treated so you can get the most out of your evaluation.

Will it hurt?

Physical therapy is designed to relieve pain—not cause it. However, as your mobility improves, it’s normal for pain levels to vary at times. You may experience some temporary soreness as you begin to use muscles that are healing or have become weakened. This is a common and expected part of the recovery process. Open communication with your therapist is key to managing any discomfort. Our goal is to help you feel better as quickly as possible and get you back to your normal activities.

Does insurance cover my treatment?

Yes, in most cases, physical therapy is covered by insurance. Our team is happy to contact your insurance provider and help determine your specific coverage based on your individual plan. For more details, please visit our insurance page—or feel free to contact our office directly. We also offer a variety of convenient payment options to fit your needs.

What if I don’t have insurance?

For patients who do not have insurance, we offer a discounted cash price, due at the time of service.

What type of payment do you accept?

What do I wear?

Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

How long will my therapy sessions last?

Typically, the first session lasts for 1 hour. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

How many sessions will I have?

Each patient’s diagnosis is different, so together with your referring physician, your therapist will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist.

What types of education/training do your therapists have?

Physical therapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences. Our physical therapists have graduated from accredited physical therapy programs and are state licensed. Depending on the university, the physical therapy program is either a masters or doctorate level degree. Rest assured, your therapist is well trained to evaluate and treat your condition.

Do you offer programs for me once I’m better?

Yes, once you have completed your therapy sessions, your therapist will review your continuing home program. We can make arrangements to meet you at your gym to work with you on determining what equipment may be beneficial, and what exercises would be helpful in your continued recovery.